Privacy policy

Privacy Policy

Last updated: December 27, 2025

YTIL operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a thoughtful and secure shopping experience (the “Services”). YTIL uses Shopify to provide the Services to you.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, or complete another transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will apply in matters relating to the collection, processing, and sharing of personal information.

By using the Services, you acknowledge that you have read and understood this policy.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. This does not include anonymised information.

We may collect the following categories of personal information depending on how you use the Services and what is permitted under applicable law:

Contact information: name, address, billing address, shipping address, phone number, email address
Financial information: payment card details, bank details, transaction information, payment method, and payment confirmations
Account information: username, password, settings, and preferences
Transaction information: items viewed, purchased, returned, exchanged, or cancelled
Communications: information you provide when contacting us
Device information: IP address, browser, device identifiers
Usage information: how and when you use the Services

Sources of Personal Information

We collect personal information:

Directly from you
Automatically through the website and cookies
From our service providers
From partners and third parties

How We Use Your Information

We use personal information to:

Provide and improve the Services
Process orders, payments, deliveries, returns, and accounts
Communicate with you
Market our products and services
Prevent fraud and help ensure secure use of the Services
Comply with legal obligations

How We Share Personal Information

We may share your information with:

Shopify, suppliers, and service providers
Marketing partners
Government authorities or legal bodies where required
Companies within our corporate group
In connection with business transfers or restructurings

Relationship with Shopify

Shopify provides the platform and processes personal information in accordance with its own privacy practices. Information may be transferred to countries outside your country of residence.

Third-Party Websites

We are not responsible for third-party websites or their privacy practices.

Children’s Information

The Services are not intended for children. We do not knowingly collect personal information from minors.

Security and Retention

We take reasonable security measures and retain personal information only for as long as necessary.

Your Rights

Depending on where you live, you may have the right to:

Request access to your information
Have information corrected or deleted
Request data portability
Object to processing
Unsubscribe from marketing communications

Complaints

You may submit a complaint to us or to your local data protection authority.

International Transfers

We use approved safeguards, such as the EU Standard Contractual Clauses, for international transfers where applicable.

Changes to This Policy

This policy may be updated, and the latest version will always be published here.

Contact

YTIL
71–75 Shelton Street
London, ENG, WC2H 9JQ
United Kingdom

Email: info@ytilint.com

YTIL is the data controller under applicable data protection laws.